Managed Applications Services

Ensure uninterrupted access to your JD Edwards ERP system 24/7

Get expert IT service management and support to drive your business forward

Meet your corporate objectives, reduce costs, and maximize operational performance with Managed Services from WhiteLight Group. We proactively monitor your applications and IT infrastructure, manage resources, and resolve issues before problems arise. Keep your business running smoothly and rest assured you’re getting the most out of your on premise or cloud JD Edwards system.

Improve your JD Edwards system performance and get the most out of your investment

WhiteLight Group offers enterprise managed services, including administrative (CNC) services, development, hosting and support for a broad range of industries. As a trusted partner, we help you increase operational efficiency by providing reliable, experienced, and proactive technical support. We keep your business running smoothly by bridging the skill gaps left open by employee turnover and an aging workforce.

Achieve more with our team

As an Oracle Gold Partner and certified reseller, our role requires us to certify on the latest release levels and related products. Along with our deep technical and industry experience, our consultants have an average of 15 years working with JD Edwards. Many hold professional designations, certifications, and advanced degrees.

Maximize performance and safeguard uninterrupted access to your JD Edwards system each and every day. Administrative CNC Support enables you to:

  • Minimize IT costs.
  • Free up internal resources to focus on core business functions and corporate initiatives.
  • Access and leverage a pool of experienced CNC consultants.
  • Scale resources to meet your changing needs.
  • Get 24/7 support from an on-call JD Edwards expert.

Leverage WhiteLight Group’s scalable database support services to ensure your systems are running at peak performance and free up internal IT resources for strategic initiatives. We perform all the routine maintenance and troubleshooting tasks for you including:

  • Database Administration
  • Database Patching
  • Database Upgrades
  • Performance Analysis and Tuning
  • Storage Management

Give your IT team the support they need to keep your business running smoothly while providing exceptional service to users. WhiteLight Group offers a flexible structure of hours to help your team deliver valuable IT services including:

  • Routine assistance and troubleshooting
  • Business process analysis and optimization
  • Customizations and integrations
  • Reporting
  • Training and continuous improvement efforts

Relieve the burden on your IT organization and get the support you need  to focus on your change inititatives. WhiteLight Group offers flexible infrastructure options and enables your business to:

  • House multiple environments.
  • Get secured and configurable access to the latest release of JDE.
  • Speed the knowledge transfer to your team using highly skilled consultants.
  • Focus on your upgrade or implementation with reliable legacy system support throughout the project.

More JD Edwards Services

Learn more about our managed application services offerings.